Политика доставки
At Petite Ardour, we strive to ensure that your order is delivered to you in a timely and secure manner. Below are the details of our shipping policy.
1. Processing Time
- Orders are processed within 24 hours after payment is confirmed.
- You will receive a confirmation email with your tracking number once your order has been shipped.
2. Shipping Options and Rates
- Shipping rates are calculated based on your location and the weight of your order.
- Free shipping is available for orders over 100 Euros.
3. Estimated Delivery Times
- Shipping within Baltic States: [Estimated delivery time, e.g., 2-3 business days.
- Delivery times may vary depending on your location and shipping carrier delays, which are outside our control.
4. International Shipping
- We ship to select international locations. Shipping rates and times vary depending on the destination.
- Customers are responsible for any customs duties, taxes, or fees required by their country.
5. Tracking Your Order
- All orders include tracking information. You will receive an email with your tracking details once your order has shipped.
- Please allow 24 hours for the tracking information to update after shipment.
6. Delivery Issues
- If your order is delayed or missing, please contact us at enquiries@petiteardour.com with your order number and details.
- We are not responsible for packages marked as delivered by the carrier. Please check with your neighbors or local postal service for assistance.
7. Shipping Restrictions
- Certain products may be restricted from shipping to specific regions due to legal or logistical reasons.
8. Changes to Shipping Address
- Please ensure your shipping address is correct at checkout. We are unable to change the address once the order is processed.
9. Contact Us
If you have any questions about our shipping policy, please contact us at:
- Email: enquiries@petiteardour.com
Thank you for choosing Petite Ardour!